On the ball

The paperless way to manage your transport logistics with optimised routes and real-time status updates to and from drivers in the field.

Efficiency

Increasing workforce efficiency

Add collections straight to your driver’s to do list, making sure your drivers are reactive to real-time updates and your organisation responsive to dynamic ‘in the field’ changes. You can even make exchanges on site and offer receipts via a bluetooth connected printer.

Responsive

Resolve issues quickly and improve customer service

With electronic capturing of information, such as PoD, signatures and photographic evidence, fewer disputes will be raised and this will enhance your company reputation. Any issues can be resolved on the spot, thanks to access to previous client interactions.

Eco-friendly

Go paperless on the move

Recording transactions on mobile devices is quick, easy and accurate. You become less reliant on printed documents that can be lost or damaged.

Now we are far more efficient with 99% of our deliveries & collections paperless within our transport logistics.

First Response Site Services

Additional features

Optimised delivery and collection routes

MCS Transport Mobile makes sure that your drivers are working efficiently and productively, by helping to map routes to smooth out any hitches that are going to cause delays or confusion.

  • Compile a list of delivery, collection and exchange jobs for the day.
  • Mapping aerial view to be able to check in advance where you need to go for the delivery drop off/collection.
  • Save wasted time, fuel, and reduce distribution costs.
  • View the locations of the collection/delivery via Bing or Google Maps and get directions.

Improved customer service

Instantly record notes and information to jobs whilst on the move. This means that information is transmitted back to the main database for the hire desk to resolve any issues as they arise. With Transport Mobile you can:

  • Take photos on site to capture issues such as damage evidence.
  • Capture electronic signatures for PoD and collections making equipment and assets more easily tracked by you and the customer.
  • Ability to offer receipts with a bluetooth connected printer.
  • View and update an equipment checklist in front of your client.

Real-time updates for drivers in the field

Ensure that drivers are able to complete their scheduled jobs easily and efficiently, and be able to update driver schedules for adhoc requests and collections.

  • Maintain centralised control of your drivers and ensure you meet and exceed customer delivery and collection expectations.
  • Transport managers are able to see real-time progress information enabling them to send ad-hoc collections to the driver's mobile device. This means that the right jobs are allocated to the most appropriate worker. These jobs can be dragged & dropped to the designated driver.
  • Record odometer readings.

Ease of use

You don't need to be tech savvy to use Transport Mobile, the app is intuitive and easy to use for all of your delivery drivers. Features of this module include:

  • Portable, handheld devices to access, update and review jobs and actions.
  • Local storage means the information is available even if there is no internet access.
  • You can enter details of unexpected returns or collections quickly and easily.

Explore our software solution

Some key features within MCS-rm rental software to enhance your business.

MCS CRM

Customer Relationship Management (CRM)

Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships.
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MCS workshop

Workshop

Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
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mcs purchasing

Purchasing

Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system.
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dashboards

MCS Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions.
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electronic trading

Electronic Trading

Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes.
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documentmanagement

Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.
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smartalerts

Smart Alerts

Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
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resourceplanner

MCS-rm Resource Planner

Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
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onlineshop

MCS Online Shop

Offer your customers and prospects a convenient way to create rental reservations anytime and anywhere opening up new markets and increasing your revenue streams.
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customerportal

MCS Customer Portal

Drive customer loyalty whilst enhancing brand awareness using a personalised Customer Portal allowing your clients to self-serve the information they need 24/7.
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telematics hub

MCS Telematics Hub

Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet.
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e-sign digital document signing

MCS E-Sign

Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button.
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mobile tools

Mobile tools

Empower your workforce with our mobile apps for your sales, transport, workshop and warehouse teams creating a paper-free process. With the ability to work both on-or-offline and gather real-time information from your workers on the move, you will become more responsive and consistently deliver on your promises.

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MCS RM Mobile

RM Mobile

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
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MCS CRM Mobile

CRM Mobile

Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
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MCS Transport Mobile

Transport Mobile

The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field.
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MCS Picking Mobile

Picking Mobile

Empower your warehouse staff with MCS Picking Mobile to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
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MCS Workshop Mobile

Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
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Utilisation

Cloud Solutions

Concentrate on running your rental company safe in the knowledge that your business is always protected, your data is secure and your IT infrastructure is managed by professionals.

Learn more about our Cloud Solutions

At a glance

  • Free your in-house IT resources and reap cost efficiencies
  • Fixed monthly fee
  • Protection for your vital business data
  • Fast implementation
  • A solution that is scalable
  • Data independence via an internet connection
  • Ready access to experienced IT support consultant

Get in touch

To discover how MCS-rm can empower your business, call us on +27 (0)861 263 832 or use our enquiry form.

Contact us