“We chose MCS because we wanted a hire management system that could handle our increasingly complex driver scheduling requirements. One that could also cope with our on-going expansion and control our growing multi-depot relationships. MCS-rm offers everything we are looking for in a modern, easy-to-operate hire management package.”
Robin Boydon
Operations Director, Tardis Environmental UK ltd
Whether your business is purely portable toilets or a specialised division within a more diverse hire company, our hire management solution has an outstanding depth of functionality to meet all your individual requirements.
You'll benefit from our close relationships with the portable sanitation industry.
Fast facts for portable toilet hirers:
MCS-rm manages the quotations, contract processing and invoicing (including extra servicing) of your hire contracts. This offers time and labour savings as well as improved accuracy, faster throughput and increased revenue.
Make better informed decisions and increase your profitability – MCS-rm gives you an up-to-date view of all your portable sanitation units, whether they are on-hire or available, and their relevant location.
Manage the servicing of your portable sanitation units – suspend/cancel or schedule servicing in advance and at a glance see your service/empty/clean history. This gives more effective customer management and time-savings.
Generate schedules as printed reports or for mobile devices and use Microsoft MapPoint to help organise your logistics chain with servicing allocated against routes/drivers. You'll save on transport costs and time, reduce errors and improve customer satisfaction. You can also plan your fastest route.
A daily ‘To Do’ List gives depot level visibility of planned deliveries, returns and collections, highlights overdue activities and ensures nothing gets missed by staff.
The Revenue Guide allows you to see expected future revenue and forecasts and act quickly before month end or an invoicing run.
The Today Page gives a snapshot of current hire activities and enables you to drill down to access more detail – this ensures you meet your customer commitments.
Fully configurable Smart Alerts provides an early warning system for any pre-defined hire issues such as hire rates negotiated below a certain threshold – you'll improve your responsiveness and save time and manpower to help reduce costs and increase revenue.
Transport Manager helps you manage all delivery and collections by planning and optimising driver routes – this reduces transport costs, and driver accuracy improves customer satisfaction.
Proof of Delivery scans and automatically files signed delivery/collection/servicing notes and other documentation with the contract, to be viewed or emailed in the event of a query. This resolves invoice queries and improves cash flow.
Purchase Order Processing helps you understand your complete expenditure by tracking purchasing costs.
CRM provides a fully integrated customer and prospect database, with quotation, marketing campaign management and lead monitoring this boosts sales and marketing and helps customer loyalty and retention.
Use many standard reports provided or create your own to analyse key hire data.
In addition, Report Scheduler automates the transmission of reports to predefined recipients at specified intervals via email or SMS text message.
Business Intelligence tools analyse key business information visually by using Dashboards and Microsoft Excel pivot tables – you'll be better placed to make the right management decisions.
Customer Web Portal is a secure, customisable online website that offers customers access to important contract, invoice and account information. Let them browse an online equipment catalogue to hire or buy, obtain quotes and raise on-hire and off-hire requests. This empowers customers and enhances business performance, productivity and revenue.
MCS Financials is an affordable and highly comprehensive integrated financial solution that handles day-to-day accounting activities and financial management reports. Seamless integration paths to best of breed Financials: Sage 50 and 200, IRIS Exchequer, SAP Business One, Pegasus Opera, Quickbooks etc.
To find out more about MCS-rm in your sector, call us on +27 (0)11 083 7530 or use our enquiry form.
View Portable Toilets Ltd Case Study
Web: www.portabletoiletslimited.com
Country: United Kingdom
Industry: Portable sanitation hire
Products: MCS-rm with Management Reporting, MCS-crm, Transport Manager and Toilet Servicing, Purchase Ordering and Integration to Sage 50 Accounts