Join the many audio visual hirers who have implemented the MCS-rm hire management solution.
AV hirers have specific working practices and our solution will fit these processes to help drive your business forward.
Fast facts for AV hirers:
MCS-rm manages the quotations, contract processing and invoicing of AV hires. This offers time and labour savings as well as improved accuracy, faster throughput and increased revenue.
Make better informed decisions and increase your profitability " MCS-rm tracks all equipment and accessories, giving an up-to-date picture of AV equipment availability and location.
Bar Coding and scanning tools track all inventory in and out of the warehouse with speed and accuracy.
The Availability Planner maximises equipment utilisation, saves time and reduces errors by giving a real-time graphical view of all equipment items. It also minimises sub-hires and highlights any over bookings. Using colour coding, you can differentiate between a confirmed booking (hard pencil) and an unconfirmed booking (soft pencil).
Co-ordinate different departmental activities, such as lights, sound and staging, as part of a single job.
Combine frequently used items and accessories so they can be hired as a 'package' " this speeds up processing, improves accuracy and increases upsell opportunities.
Deal Pricing applies a discount to multiple equipment requests to give the customer one price for all " this reduces customer confusion and saves time.
Job Costing increases the profitability of a job by analysing revenue and costs " this controls costs and determines future project pricing.
Additional product documentation can be stored with the contract such as images, specifications and operating instructions and print with delivery paperwork.
The Daily Diary provides instant visibility of planned deliveries, returns and collections and highlights over-due activities " this increases efficiency and reduces errors.
The Revenue Guide allows you to see expected future revenue and forecasts and act quickly before month end or an invoicing run.
The Today Page gives a snapshot of current hire activities and enables you to drill down to access more detail " this ensures you meet your customer commitments.
Fully configurable Smart Alerts provides an early warning system for any pre-defined hire issues such as hire rates negotiated below a certain threshold " you'll improve your responsiveness and save time and labour to help reduce costs and increase revenue.
Transport Manager helps you manage all delivery and collections of your kit by planning and optimising driver routes " this reduces transport costs and improves driver accuracy and customer satisfaction.
Proof of Delivery scans and electronically files signed delivery/collection notes and other documentation with the contract, to be viewed or emailed in the event of a query. This resolves invoice queries and improves cash flow.
Workshop and Maintenance keeps your equipment in optimum working order and schedules and tracks all repairs and modifications " this reduces breakdowns and improves AV equipment utilisation, profitability and stock expenditure.
Purchase Order Processing helps you understand your complete expenditure by tracking purchasing costs.
CRM provides a fully integrated customer and prospect database, with quotation, marketing campaign management and lead monitoring. This boosts sales and marketing and supports customer retention.
Use many standard reports provided or create your own to analyse key hire data.
In addition, Report Scheduler automates the transmission of reports to predefined recipients at specified intervals via email or SMS text message.
Business Intelligence tools analyse key business information visually by using Dashboards and Microsoft Excel pivot tables " you'll be better placed to make the right management decisions.
Customer Web Portal is a secure, customisable online website that offers customers access to important contract, invoice and account information. Let them browse an online equipment catalogue to hire or buy, obtain quotes and raise on-hire and off-hire requests. This empowers customers and enhances business performance, productivity and revenue.
MCS Financials is an affordable and highly comprehensive integrated financial solution that handles day-to-day accounting activities and financial management reports.
Seamless integration paths to best of breed Financials: Sage 50 and 200, IRIS Exchequer, SAP Business One, Pegasus Opera, Quickbooks etc.
To find out more about MCS-rm in your sector, call us on +27 (0)11 083 7530 or use our enquiry form.
View Gordon Audio Visual Hire Case Study
Web: www.gav.co.uk
Country: United Kingdom
Industry: Audio Visual hire services
Products: MCS-rm with Purchase Order Processing, Repair & Maintenance, CRM, Transport Manager, Business Intelligence
View ProVision Case Study
Web: www.provisionequipment.tv
Country: United Kingdom
Industry: Television and Film facilities hire
Features used: MCS-rm with Bar Coding and Scanning, Availability
and Price Enquiry, Deal Pricing, Today Screen, Hire Now Button
View Quadrant Visual Solutions Case Study
Web: www.quadrantsolutions.com
Country: United Kingdom
Industry: Audio visual equipment hire
Products: Core MCS-rm, Contract Management, Invoicing, Assets & Stock, Availability Planner, Purchase Ordering, Workshop & Maintenance, Deal Pricing
View Impact Marcom Case Study
Web: www.impact-europe.com
Country: United Kingdom
Industry: Audiovisual, Videoconferencing & Collaborative Technologies
Products: MCS-rm